Privacy Policy
Brimfield Co. respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place an order, contact us, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment-related information
- Customer service messages
Technical Information
- IP address
- Browser type
- Device information
- Pages viewed
- Referring website
- Cookies and tracking data
Marketing Information
- Email subscription preferences
- SMS marketing preferences
- Product interests
- Promotion interactions
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations and shipping updates
- Provide customer support
- Manage returns and exchanges
- Improve our website and shopping experience
- Prevent fraud and unauthorized activity
- Send marketing emails or messages if you opt in
- Comply with legal obligations
3. Payment Information
Payment transactions are processed through secure third-party payment providers. Brimfield Co. does not store full credit card numbers on our website.
Your payment information is handled according to the privacy and security policies of the payment provider used at checkout.
4. Cookies and Tracking Technologies
We may use cookies, pixels, tags, and similar technologies to improve website functionality, remember preferences, analyze traffic, and support advertising or marketing campaigns.
You can adjust your browser settings to refuse cookies, but some website features may not function properly.
5. Sharing Your Information
We may share your information with trusted third-party service providers who help us operate our business, including:
- Payment processors
- Shipping carriers
- Order fulfillment partners
- Email and SMS marketing platforms
- Website hosting providers
- Analytics providers
- Customer support tools
We do not sell your personal information.
6. Email and SMS Marketing
If you subscribe to our email or SMS marketing, we may send you updates, offers, product launches, and promotional messages.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or following the opt-out instructions in our messages.
7. Data Retention
We keep your personal information only as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, and maintain business records.
8. Security
We take reasonable measures to protect your personal information. However, no method of online transmission or electronic storage is completely secure.
We cannot guarantee absolute security, but we work to protect your information using commercially reasonable safeguards.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of marketing communications
- Request information about how your data is used
To make a privacy request, please contact us at [support@brimfieldco.com].
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
For privacy-related questions, please contact us at:
Email: [support@brimfieldco.com]